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CRM & Management Systems

I build CRM and management systems made for your business, so you can run requests, customers and appointments from one panel instead of chasing them across spreadsheets and messages.

For Regenix Health Center I built a CRM that categorizes incoming patient requests, an appointment system that prevents clashes based on each doctor's availability, and automatic routing of messages to the right department. For ART OTO AYNA I built a CRM that keeps customer and vehicle records, tracks past work and gathers requests from the web and the phone into a single inbox.

What is included

  • Records modeled on your business (customers, requests, appointments, vehicles…)
  • Status tracking (e.g. Pending, In progress, Done)
  • Role-based access (ACL) and user management
  • Automatic routing of requests to the right person or department
  • Reports and summary screens
  • An interface that works on phones, tablets and computers

Process

  1. We map the workflow together We trace every step a request or a customer goes through, from the moment it arrives until the work is closed.
  2. I design the data model and screens I decide which information lives where and who gets to see what.
  3. I build it module by module I start with the module that saves the most time and try out each step with you.
  4. We put it to work We go through the system with your team and move it into daily use.

Technologies

Laravel, PHP, MySQL, Vue.js, Bootstrap, REST API, JavaScript

Example projects

Frequently asked questions

Why a system made for me instead of an off-the-shelf CRM?

Ready-made tools often ask you to fit your work into their mould. A system made for you holds only the fields and steps you need, so your team is not wading through screens it never uses.

How are the timeline and the price decided?

By the scope of the work. A short note on what you need is enough to start; once we have mapped the workflow together, I send you a quote with the timeline and the price.